Right of withdrawal and procedure of return:

In case You should not be satisfied with one of our products use your right of withdrawal, please  You may of course try if Your device fits into it but the Aquapac has to be in resellable condition. We reserve the right to charge an appropriate amount for the use of the goods returned in this period if they show signs of use.

Defective goods or transport damage? Wrong goods delivered? Claims and replacement

All deliveries are controlled and packed carefully before being sent.

  • Claim apparent damages with the parcel service at the door.
  • Damages You cannot see from outside must be claimed with us within seven days in written form.

In case You get wrong or defective goods please contact us. We will sort things out to Your full satisfaction.

Defective during warranty period?

aquapac logo garantie wasserdicht Tasche Case
Aquapac-Logo since 2011

AQUAPAC Int'l. Ltd. Gives a warranty of five years from purchase for the cases with the new Logo. General wear and tear or accidental damage f.e. by contact with sharp edges, aggressive gases or fluids, by wrong use or application are not covered by the warranty. Qualified warranty cases will be replaced by us in Bückeburg/Germany or repaired. We just handle warranty for products bought directly from us. If not bought directly from us we can handle the case for a service fee of Euro 25.00. Else please contact the dealer You bought from.