Privacy
We appreciate your interest in our company and our products and services and would like that you feel secure when visiting our website with regard to the protection of your personal data. Because we take the protection of your personal data very seriously.
Compliance with the provisions of the General Data Protection Regulation is a matter for us of course. We want you to know when we collect what information and how we use it. We have taken technical and organizational measures to ensure that the rules on data protection are respected both by us and by external service providers.
1. Responsible organization
Responsible organization for data processing within the meaning of the General Data Protection Regulation is the
Aquapac-Aquaman Germany GmbH
Managing Director Petra Lichtenberg
Donaliesstr. 2 B
31675 Bückeburg
Germany
Telephone: +49 (0) 5722/981050
Fax: +49 (0) 5722/981052
E-Mail: lichtenberg@aquapac.de
2. Data Collection and Data Usage
2.1. Contract Management
Aquapac-Aquaman GmbH collects personal data as a distributor and dealer as well as operator of this website, if you provide this as part of your order, when contacting us, for example via contact form or e-mail or when opening a customer account in one of our online shops or by telephone or fax. The data we collect such as name, address and e-mail, are shown on the respective input forms and is limited to providing the order or service requested by you. Where necessary, we will inform you accordingly. We collect, store and process your data for the settlement of your purchase, including any later asserted warranty claims as well as the assertion of any claims against you, for our service, for technical administration and possibly for our own marketing purposes. The data collected in the context of contract processing are stored and deleted at the latest after the expiry of the statutory warranty periods, if no further legal retention periods exist, such as § 147 of the Tax Ordinance for the storage of documents, § 195 in connection with § 199 BGB beginning of the regular limitation periods and limitation periods or § 257 (4) HGB Storage of documents Retention periods or you have consented to a further use of your data.
As the manufacturer Aquapac International Ltd. offers a five-year extended manufacturer's warranty for Aquapac branded products, we reserve the right to retain the data collected in connection with the purchase of “Aquapac” until the end of the extended manufacturer's warranty, unless further legal retention periods exist.
2.2. Customer Account
Registration is not necessary for an order. If you want to register when ordering, we will set up a password-protected customer account. The purpose of collecting the customer account information is to give you access to, and benefit from, your existing inventory data (customer account), such as promotions or discounts, faster and easier ordering, and for internal administrative purposes.
As a registered user, you can also submit reviews about our products. In doing so, we will optionally display your first name and your submitted rating visible to all users.
The deletion of your customer account and the personal data stored therein is possible at any time by contacting us.
After completion of the contract or the deletion of your customer account, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted.
2.3. Data usage when registering for the E-Mail newsletter
If you have subscribed to our newsletter, we will use the information required including your address, name and E-Mail address, to send you E-Mail newsletters with product information and promotions.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to our contact or via a dedicated link in the newsletter.
By subscribing to our newsletter, you agree that we collect and process data about your usage behavior, such as opening and clicking links in the E-Mail, in order to deliver the content of the mailings to your needs and to provide you with personalized offers.
2.4. Contact form and e-mail contact
We offer you the possibility to contact us with any questions about our e-mail address. There is a data processing for the purpose of contacting us according to Art. 6 para. 1 p. 1 lit. a DSGVO based on your voluntarily granted consent. The personal data collected by us for the purpose of contacting you, will be deleted after the request has been made. There is no disclosure of this personal data to third parties.
3. Disclosure of data to third parties
Your personal data will only be passed on to third parties or otherwise transmitted, if this is necessary for the purpose of contract execution or billing, if we are legally obliged to do so or if you have previously consented.
3.1. Further data transfers
In order to fulfill the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
In order to process the payment options that can be selected in the order process Pay Pal, direct debit, credit card and purchase on account, we pass on the necessary payment data automatically to the payment service provider responsible for the payment, PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Credit card data will not be stored by us. These are sent directly to our payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg and processed there. For more information about PayPal's privacy policy, please visit the following Internet address: https://www.paypal.com/us/privacy-center/home
If you select the "Amazon Pay" payment method, payment will be processed via the payment service Amazon Payments Europe s.c.a., 5 Rue Plaetis, L-2338, to which we will disclose your information communicated during the ordering process and the information about your order. The transfer of your data takes place exclusively for the purpose of the payment transaction with the payment service Amazon Payments and only insofar as it is necessary for this. With Amazon Pay, when accessing this website, data such as IP address, visited subpages and, if applicable, the browser and operating system used can be transmitted, regardless of which payment method is selected in the final order process. For more information about Amazon Payments' privacy policy, visit the following Internet address: https://pay.amazon.com/help/201751600
When transferring data to our payment service providers, we have a legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f DSGVO and Art. 6 para. 1 lit. f DSGVOArt. 6 para. 1 lit. c DSGVO.
When using the payment method “advance payment / advance transfer” we will send an order confirmation with the required bank details to the e-mail address specified in the order process.
4. Use of Cookies
In order to make the visit to our website as comfortable as possible and to enable the use of certain functions, we use cookies on our website. Cookies are small text files that are stored on your device when you visit our website. In the cookie information is stored, each resulting in connection with the specific terminal used. However, this does not mean that we are aware of your identity.
Some of the cookies are used to recognize that you have already visited individual pages on our website or have already logged in to your customer account. These cookies are deleted after the end of the browser session after closing your browser, so-called session cookies. Other cookies remain on your device for a specified period of time and allow us to recognize your browser on your next visit (persistent cookies). This means that you do not have to re-enter entries and settings that have already been made.
We may also use persistent cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer.
Most browsers accept cookies automatically. However, you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or can exclude the acceptance of cookies for specific cases or in general. Already set cookies can be deleted at any time via your internet browser or other software programs. Non-acceptance of cookies may limit the functionality of our website.
5. Use of webfonts
On these websites external fonts, Google fonts, are used. Google Fonts is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043. When you view a page, your browser loads the required web fonts into its browser cache to correctly display text and fonts. To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a default font will be used by your computer.
US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
For more information, see the Google Privacy Policy, which can be found here: https://fonts.google.com/#AboutPlace:about or https://policies.google.com/privacy/update?hl=en
6. Data collection and use for web analysis (using Google Analytics for web analytics)
We use Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, hereafter referred to as “Google”. Google uses cookies. The information generated by the cookie about the use of the online offer by the users of this website are usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offering by users, to compile reports on the activities within this online offering and to provide us with other services related to the use of this online offer and internet usage. In this case, pseudonymous user profiles of the processed data can be created. We only use Google Analytics with activated IP anonymization. That means for you, the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the agreement over the European economic area. The IP address provided by the user's browser will not be merged with other data provided by Google.
Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of such data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. For more information about Google's use of the Google data, hiring and opt-out options, please visit Google's websites: https://www.google.com/intl/en/policies/privacy/partners/ (“Google's use of your data when you use Our Partners' Websites or Apps”), https://www.google.com/policies/technologies/ads
“Use of Data for Advertising”), http://www.google.com/settings/ads (“Managing Information, the Google used to show you ads”) and http://www.google.com/ads/preferences/ (“Determine which ads Google shows you”).
7. Use of social media plugins
7.1 Facebook:
This website uses Facebook Social Plugins operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Recognizable are the integrations on the Facebook logo or on the terms “Like”, “Gefällt mir”, “Share” in the colors Facebook blue and white. Information on all Facebook plug-ins can be found in the following link: https://developers.facebook.com/docs/plugins/?translation. The plugin creates a direct connection between your browser and the Facebook servers. The website has no influence on the nature and extent of the data transmitted by the plugin to the Facebook Inc. servers. Information can be found here: https://www.facebook.com/help/186325668085084. The plugin informs Facebook Inc. that you as a user have visited this website. There is the possibility that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information will be linked to it.
If you use the functions of the plugin for example by sharing or “liking” a post or article the corresponding information will also be transmitted to Facebook Inc.. If you want to prevent Facebook. Inc. associates this information with your Facebook account, please log out of Facebook before visiting this website.
7.2. X, former Twitter
This website uses X buttons. These are operated by X Corp., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. If you visit a page containing such a button, a direct link will be created between your browser and the X servers. The website operator therefore has no influence on the nature and extent of the data transmitted by the plugin to the server X Corp.
According to X Corp. only your IP address is collected and stored.
For information about how personal information is handled by Twitter Inc., please visit https://x.com/privacy?.
This website uses Youtube buttons. These are operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, represented by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you visit a page that contains such a button, a direct connection is created between your browser and the Youtube servers. The website operator therefore has no influence on the nature and extent of the data transmitted by the plugin to the server You Tube LLC. Here's a link to Youtube's Privacy and Security Center: https://support.google.com/youtube/topic/2803240?hl=en&ref_topic=6151248.
8. Competitions
8.1. Conditions of Participation
The competitions are carried out by us independently or in cooperation with various cooperation partners. "Sweepstakes" means competitions, sweepstakes or raffles (collectively referred to as “sweepstakes”).
8.2. Participation
Eligible are persons from the age of 18 years. Participation does not depend on an order. This does not increase the chances of winning. Our employees or persons living with them in a household, or employees of the respective cooperation partners or persons living in a household are excluded from participation.
8.3. Implementation and settlement
The execution of the competition and the selection of the prizes is incumbent on us, as far as the competition is not carried out by a cooperation partner. In the latter case, the execution of the competition and the selection of the prizes are the responsibility of the respective cooperation partner. In that regard, the competition conditions of the cooperation partners also take precedence. Should this be deviated, the participant will be informed separately in advance.
We reserve the right to discontinue or terminate the competition until the time the prize is determined without prior notice and without stating reasons, in particular for technical, organizational or legal reasons.
8.4. Prize
Only one prize can be won for each participant in a raffle, unless it is explicitly regulated differently. If several participants have found the right solution, the lot decides.
A claim for cash payment of a material, monetary or travel profit does not exist. If the winner does not respond within four weeks of receiving the winning message (for ticket winnings 96 hours before the start of the event), the claim for the prize will be forfeited.
Cash prizes are usually transferred to the winner. If a payment does not materialize within three months after submission of the winning message for reasons for which we are not responsible, the prize will be forfeited. Claims against us are then excluded.
If a winner does not obtain his prize, no new winner will be determined. The prize expires.
The claim to the prize cannot be assigned if the prize draw is directly related to the person of the participant.
In the event of a prize, the participant declares that any costs, expenses and other services not expressly included in the prize will be borne by him.
With travel profits the settlement usually takes place via a tour operator. Upon confirmation of the trip, the winner is subject to the travel conditions of the organizer. If the trip cannot be started for reasons that we or the tour operator are not responsible for (for example missing visa for the participant), the claim for the prize expires.
8.5. Liability
We shall indemnify from all obligations whether or not we ourselves or our co-operation partner make the profit, unless we act intentionally or by gross negligence, so that the delivery of the prize becomes impossible.
We assume no liability for damages caused by the cooperation partner or other third parties such as tour operators.
Claims relating to the profits received from third parties must be made directly to the cooperation partners who issue the profits. In this respect, the participant indemnifies us against all claims of third parties.
8.6. Data usage / Data transfer
We use the contact details only for the prize notification. If we notify the participant by telephone or E-Mail, he agrees with his participation in this notification option.
In case of a joint raffle, we will transmit the winner's data to the respective cooperation partner in order to enable the delivery of the prize. If necessary, the data collection takes place directly at the cooperation partner. In both cases, we are not liable for improper use of the data, for example for advertising purposes by the cooperation partner. It is a purposeful transmission for us. Should the cooperation partner obtain the consent for the use of the data from the participant, this will be done independently of us.
A transfer of winner data to other third parties will only be made if it is necessary for the delivery of the prize.
We need the bank details of the winner for the transfer of money. After payment, the bank details are deleted properly.
The first names of the winners and the place of residence will be published. If applicable, when you participate in an Aquapac Aquaman Deutschland GmbH event or travel, we will post images of participants related to the event or travel.
The data transmitted to us within the framework of a raffle will not be used further and will be deleted after the end of the raffle, unless further legal retention periods have to be observed.
9. Photo contests
9.1. Conditions of Participation
In photo competitions the participant declares to be the authorized author or owner of the photos and accepts responsibility for the consent of the identifiable and identifiable persons on the photographs. He transfers to the competition, unlimited in time and content unlimited free right of use of the photos on the Aquapac Aquaman Germany GmbH, in particular the right to publish on the Internet or in print. Changes to the photos are made by Aquapac-Aquaman Deutschland GmbH only to the extent that they do not distort the original image statement. The winner will be determined by a jury appointed by us. In addition, the terms and conditions for competitions apply.
10. Reference to links
If you use external links that are offered within the framework of our Internet pages, this General Data Protection Regulation does not extend to these links. When we offer links, we make every effort to ensure that they, too, comply with privacy and security standards. However, we have no influence on the compliance of other providers with privacy and security regulations. Therefore, please inform yourself on the websites of other providers also about the explanations provided there.
11. Affected Rights and Contact Options
You have the right to free information on the personal data we hold about you, including, if necessary, a right to rectification, blocking or deletion of such data unless other legal provisions contradict this, as well as a right to object to processing and a right to data portability.
If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of given consent or objection to a certain use of data, please contact the responsible office:
Aquapac-Aquaman Germany GmbH
Managing Director Petra Lichtenberg
Donaliesstr. 2 B
31675 Bückeburg
Germany
Telephone: +49 (0) 5722/981050
Fax: +49 (0) 5722/981052
E-Mail: Contact
You also have a right of appeal to our responsible supervisory authority:
Country Commissioner for Data Protection Niedersachsen
Prinzenstraße 5
D-30159 Hannover
Germany
Telephone: +49 (0511) 120- 4500
Fax: +49 (0511) 120- 4599
E-mail: poststelle@lfd.niedersachsen.de